GPShopper Press Coverage

GPShopper Press Coverage
GPShopper Media Relations
Find me on:

Recent Posts

77 Percent of Consumers Value Credit Card Features In-App

Posted by GPShopper Press Coverage on Aug 24, 2018 9:48:23 AM

Excerpt from Synchrony press release

According to new data from the Synchrony 2018 Digital Study77 percent of consumers rated credit card features on an app as very or extremely valuable.SyPI-Apply

The study comes as SyPI, Synchrony’s native app plug-in, hit $1 billion in credit card bill payments since the product’s launch in 2016. SyPI is embedded within a retailer’s app and functions as a complete credit experience - consumers can apply for credit, perform all servicing functions, view available rewards certificates, and more, without leaving the retailer’s mobile app.

Read More

Topics: Press, Mobile Apps, GPShopper Clients, Market Research, Benchmarks & Statistics, Omnichannel Retail, Mobile Payments

eMarketer: Why Some Tech Fails to Dazzle

Posted by GPShopper Press Coverage on Jun 1, 2018 9:55:00 AM

Shoppers are more receptive to 'scan and go' than facial recognition

Retailers often bank on new in-store features being transformative, only to be met with consumer resistance. So, what makes a shopper receptive to a retail innovation?
 
A new study from GPShopper found differing attitudes among US internet users when it asked about two forms of emerging retail technology: facial recognition and “scan-and-go” initiatives. Regarding facial recognition technology, 45% of respondents had privacy concerns. But more importantly, 49% simply don’t believe the technology will improve their shopping experience.
 
In contrast, 48% of respondents said scan-and-go technology, which allows shoppers to use a retailer-provided device or mobile app to scan items and pay by smartphone, would make shopping easier. And 43% would rather try this method than wait in a checkout line. Consumers showed the most interest for using this tech at grocery stores (50%), followed by retailers specializing in home goods (30%), apparel (27%) and beauty (25%).
Read More

Topics: Press, Mobile Apps, Market Research, In-Store Mobile, Omnichannel Retail, Best Practices

Glossy: Customization in Beauty Retail is on the Rise

Posted by GPShopper Press Coverage on Feb 16, 2018 1:32:56 PM

Excerpt from Glossy article
Written by Jessica Schiffer

It’s no longer enough to personalize beauty products with a shopper’s name or favorite color. Today’s consumers are seeking out brands that allow them to customize everything about a product, down to its formulation.

To satisfy this, a crop of brands across the cosmetics, hair-care and skin-care categories have popped up in the last few years to offer bespoke products, and the trend shows no signs of slowing down. A report last year from GlobalData found that a growing number of consumers, then at 61 percent, found the concept highly appealing.

“The push toward customization is linked closely to the beauty space’s desire to appeal to a diverse and global clientele,” said Maya Mikhailov, CMO and co-founder of retail app developer GPShopper. “Standards of beauty are shifting from traditional norms, and consumers are increasingly demanding beauty products that not only offer more choice, but also help them express their individuality.”

Read More

Topics: Press, Mobile Apps, In-Store Mobile, Omnichannel Retail, Beauty Retail

Business Insider: Companies like Amazon and Starbucks are Testing Cashless Stores

Posted by GPShopper Press Coverage on Jan 29, 2018 2:18:07 PM

Excerpt from Business Insider article
Written by Kate Taylor

This week, Amazon finally opened the doors of its futuristic grocery store, Amazon Go, in Seattle. The cash-free store allows customers to simply walk out without paying at a cash register, with the proper money simply being charged to their Amazon account. 

Amazon isn't the only company experimenting with cashless. The popular salad chain Sweetgreen announced it was going completely cash-free in late 2016, and Starbucks recently opened a cashless store in Seattle. 

"Mobile payment in the U.S. has grown to over 30% of total tender," Starbucks CEO Kevin Johnson said in a call with investors on Thursday. "The ubiquity of mobile and credit card payment is enabling us to begin an exploration of cashless stores in the US."

Maya Mikhailov, the CMO of retail app developer GPShopper, told Business Insider that quick-service restaurants and other chains, such as Sweetgreen and Starbucks, are set to lead the way in the revolution against cash. Going cashless can speed up service, dissuade theft, and allow companies to gather more information on shoppers by linking them to digital loyalty programs. 

Read More

Topics: Press, Mobile Apps, In-Store Mobile, Omnichannel Retail, Mobile Payments

Adweek: Salesforce Is Making It Even Easier to Create Shoppable Posts on Instagram

Posted by GPShopper Press Coverage on Jan 24, 2018 10:17:46 AM

Article in Adweek
Written by Ann-Marie Alcántara

If a picture is worth a thousand words, how much is a shoppable image on Instagram worth?

Announced at last week’s National Retail Federation conference, Salesforce Commerce Cloud revealed that retailers can now use their entire product catalog to create shoppable posts on Instagram. This includes product details like the price, name and a short description.

The new integration is seen by many industry insiders as vital to the growth of ecommerce in a mobile-first world. As users continue to shop through their phones, reducing the steps between discovery and purchase becomes necessary. And as Instagram continues to grow as an important tool for marketers, creating opportunities to make purchases on the platform makes sense for everyone: retailer, platform and user.

Read More

Topics: Press, Mobile Apps, GPShopper Clients, In-Store Mobile, Omnichannel Retail, Salesforce Commerce Cloud