Shoptalk continues to get better and better, year after year. With its fourth year in the books, there’s no denying that Shoptalk has become the “it” retail conference. While I spent a majority of my time in sessions, I couldn’t help but take full advantage of the Zen Lounge and Caricature Station. Yes, I got a free massage at the convention. On top of these perks, Shoptalk provided attendees with complimentary Tarot Card Readings, Shoe Shining, a Barber & Blowout station (featuring Glamsquad) and even professional headshots. The conference also had this incredible energy – a comfortable and inviting environment for peers to converse and network.
- The preferred mobile OS for both Millennials and Gen Z
- Each group's favorite ways to shop
- The mobile app benefits both generations value most
- The 7 most popular shopping apps
Despite numerous claims that brick and mortar retail is dead, research is showing that success lies in exceptional in-store experiences. And while driving sales is vital, retailers and brands must also give customers a compelling reason to visit their stores. Jack Morton said it best, “Retailers need to focus less on selling us something, and more on making us feel something. Storefronts need to transform from a place to buy…to a place to be.”